Privacy Policy

Kinetic Engineering Solutions Pty Ltd

Effective Date: 26 September 2025

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1. We Respect Your Privacy


Kinetic Engineering Solutions Pty Ltd (referred to in this policy as "Kinetic Engineering Solutions", "we", "us", or "our") respects your right to privacy and is committed to safeguarding the privacy of our clients, partners, website visitors, and anyone we interact with in the course of business.


We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy outlines how we collect, use, disclose, and handle your personal information.


“Personal information” means any information or opinion about you which is identifiable as being about you.


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2. Collection of Personal Information


Kinetic Engineering Solutions may, from time to time, collect and store personal information that you provide to us directly or through other interactions with our team.


This may include basic contact details such as:

  • Your name
  • Email address
  • Phone number
  • Company or business name
  • Job title or role
  • Project details relevant to our services
  • Billing or payment information (for invoicing purposes only)
  • Any other personal information you choose to provide while working with us


We may also collect additional information at other times, such as when you:

  • Provide feedback
  • Submit documents or drawings
  • Apply for a role with us
  • Participate in project meetings or site visits
  • Contact us via our website or social media


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3. How We Collect Your Personal Information


We collect personal information in a variety of ways, including:

  • Direct contact with you (in person, by phone, email, or online)
  • Through our website forms or contact channels
  • When you engage us for engineering or consultancy services
  • From third parties, such as subcontractors, suppliers, or clients involved in shared projects


If we receive personal information from a third party, we will handle it in accordance with this Privacy Policy.


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4. Use of Your Personal Information


Kinetic Engineering Solutions may use your personal information to:

  • Provide engineering, consultancy, and project management services
  • Communicate with you about your project or enquiry
  • Manage invoicing, accounts, and business operations
  • Send you updates about our services or relevant industry news (if you've opted in)
  • Improve our website and client experience
  • Meet legal and regulatory requirements


We may contact you via phone, email, or mail as part of providing our services.


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5. Disclosure of Your Personal Information


We may disclose your personal information to:

  • Our staff, contractors, or service providers (e.g., software platforms or cloud storage providers)
  • Subcontractors or third parties involved in delivering services to you
  • Our professional advisers (e.g., accountants, legal counsel)
  • Regulatory bodies or government agencies, where legally required


In the event of a merger, acquisition, or business restructure, your personal information may be transferred to new ownership under confidentiality obligations.


By engaging with us, you consent to the types of disclosure described above. Where we disclose information to third parties, we request that they comply with this Privacy Policy and applicable privacy laws.


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6. Security of Your Personal Information


We are committed to ensuring the information you provide to us is secure. We take reasonable precautions to protect personal information from:

  • Misuse or unauthorised access
  • Modification, disclosure, or loss


We use a combination of digital and physical safeguards, including password-protected systems, secure cloud services, and office access controls.


Please be aware that no data transmission over the internet can be guaranteed as 100% secure. Any transmission is at your own risk.


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7. Access to Your Personal Information


You may request access to personal information we hold about you. If you believe any of this information is incorrect, incomplete, or outdated, you may also request a correction.


Requests can be made by contacting us at the address below. We may charge a small administrative fee for providing access, where permitted under the Privacy Act.


We reserve the right to refuse access in certain circumstances, as outlined under the Privacy Act 1988 (Cth).


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8. Enquiry Disclaimer


By submitting an enquiry to Kinetic Engineering Solutions Pty Ltd, you acknowledge and consent to the collection and use of your personal information as outlined above.


We collect your details solely for the purposes of responding to your enquiry, providing relevant information about our services. Your information will not be shared with third parties except where required to deliver our services.


Kinetic Engineering Solutions Pty Ltd

Email: enquiry@kineticengineeringsolutions.com.au

 

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9. Complaints About Privacy



If you have concerns about how your personal information has been handled or believe we may have breached the Australian Privacy Principles, please contact us:


Kinetic Engineering Solutions Pty Ltd

Email: enquiry@kineticengineeringsolutions.com.au